Washington State University
Academic Media Services
Guidelines for Access to Videostreams
For copyright reasons, class videostreams are often password protected using the WSU Network ID. For assistance with your WSU Network ID, please contact the IT Helpdesk at (509)335-HELP
In order to watch a videostream you will need a media player. WHEIn order to watch a videostream you will need a media player. AMS classes are streamed in Windows Media. Windows Media Player is pre-installed on computers using the Microsoft Windows operating system and can be downloaded for free for other operating systems.
Download WindowsMedia for free:
Windows Mediae appropriate level. Streams may appear to have poor quality even over a LAN connection if your Make sure that your connection speed is set for the appropriate level. Streams may appear to have poor quality even over a LAN connection if your connection is set to a 56 Kbps modem. You can set the connection speed in Windows Media Player by going to "Options" and then "Performance." Click on "Choose connection speed" and select your connection speed from the "Bandwidth" drop down lists.
Screen Size: l make the image more blurry.
Chat rooms are available for some classes. Contact your professor for information on chatrooms. Keep in mind that when accessing a class via videostreaming there is a 20-30 second delay. This means that when your professor asks a question, you hear it 20-30 seconds later. You can reply in the chatroom, which is instantaneous, but by the time you question arrives in the classroom, your professor may have gone on to another point. Most of the time, professors will stop to address your question from the chat room.
Archived videos will be available for all classes 24-48 hours after the live class or sooner.
Linking Directly from Netscape:
If you know the direct address to a videostream and type it in directly to Netscape it may not work. Netscape does not support direct access to a videostreaming server, so typing the address of a videostream file directly into the Netscape browser will not work. Use Internet Explorer for this function. Netscape can still be used to access videostreams, but only through links to "ram" or "asx" extensions.
A videostream might get interrupted for several reasons. There might be "net congestion" (too much traffic on the Internet) or problems with our equipment. If you lose the connection, try to reconnect. In most instances, just pressing the play button (green triangle rotated 90°) should automatically reconnect the stream.
Some users may experience problems connecting to videostreams if their network is behind a firewall. If you are using Real Player and are experiencing difficulties connecting to the videostream, do the following:
Open Real Player. Under the "View" menu, select "Preferences."
Click on the "Trasnport" tab and make sure "automatically select best transport" is selected.
Click the "Auto-Configure" button.
Real Player will configure itself to work behind a firewall. When it's finished, click "OK."
Click "OK" to close the Preferences Window
For more information reguarding network transpostrs view our help file located at
If you are still unable to connect after completing the above procedure, contact your network administrator.
If you can see the stream when you click
then you're all set
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