Guidelines for Access to Videostreams

General Guidelines: Firewall Issues:
  • Some users may experience problems connecting to videostreams if their network is behind a firewall. If you are using Real Player and are experiencing difficulties connecting to the videostream, do the following:
    1. Open Real Player. Under the "View" menu, select "Preferences."
    2. Click on the "Trasnport" tab and make sure "automatically select best transport" is selected.
    3. Click the "Auto-Configure" button.
    4. Click "OK."
    5. Real Player will configure itself to work behind a firewall. When it's finished, click "OK."
    6. Click "OK" to close the Preferences Window
  • For more information reguarding network transpostrs view our help file located at
  • If you are still unable to connect after completing the above procedure, contact your network administrator.
Test Stream:
  • If you can see the stream when you click HERE then you're all set
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