Videostreaming

Experience.WSU

There are many factors which can contribute to green and/or upside down video while using either the Real Player or Windows Media Players. The instructions below will attempt to help a user solve this problem.
 

Real Player 

First try using the Real Player in compatibility mode by disabling advanced video card features. With your Real Player open choose the pull down menu "Tools>Preferences>Hardware." Slide the slider bar all the way to the "Most Reliable" setting as shown in the picture below. 
 
A Common Reason for experiencing green and/or upside down video while using the Real Player is an improper installation of the player. Sometimes the installation of other programs, or even downloading windows updates, can corrupt the Real Player installation. Simply download the latest version of the Real Player and install it again. You can download the latest version of the Real Player here.
 

Windows Meida 

First try using the Windows Media Player in compatibility mode by disabling advanced video card features. With your Windows Media Player open choose the pull down menu "Tools>Options>Performance." Slide the slider bar to "None" as shown in the picture below.
There is also a known bug with Windows Media Player which could cause this problem. To solve the problem, you'll need to follow two steps:
1. Make sure you have the latest release of Windows Media Player. You can download the latest here.
2. Download the patch that addresses the problem. You can download the patch here.
 
 
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